Monday, 22 August 2011

CQC tell another care home to improve services


The owners of a care home at Congresbury in North Somerset have been told they must take action to ensure that people are protected from unsafe or inappropriate care.

Inspectors from the Care Quality Commission (CQC) found that the Leonard Elms care home was failing to meet six of the essential standards of quality and safety. The home provides nursing care for older people, some with dementia.

The CQC identified concerns with the care and welfare of residents, inadequate nutrition, staffing levels, notification of incidents and the home's own systems to monitor the quality of its services. Another concern was that the home had been without a registered manager since December 2010.

CQC has given the registered provider, Mr Paul Bliss, seven days to produce plans showing how he intends to achieve compliance. Providers of care services have a legal responsibility to make sure they are meeting the essential standards of quality and safety.

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