Thursday, 29 May 2014

CQC business plan


The CQC business plan outlines their priorities and what they will achieve by March 2016.




They will:
  • put people’s views at the heart of everything they do, improve how they listen to people who use services, the public, and staff providing care.
  • introduce the new approach to how they monitor, inspect, regulate and take action, and work with other regulators and partner organisations.
  • support their staff to deliver their inspection, monitoring and regulation, by building a new open, transparent culture and managing their resources effectively and efficiently.
Subject to legislation, in October 2014, they will also introduce the Fit and proper persons test for directors or equivalent managers in organisations that provide care, and make a Duty of candour a requirement at registration. This will allow them to be certain that providers will offer safe, caring, effective, responsive and well-led services.


By January 2016, they will have rated every NHS trust. They will begin to rate adult social care services and GP practices from October 2014 and will have completed this by March 2016. Services will be rated as Outstanding, Good, Requires Improvement or Inadequate, making their judgements clearer than ever before. This will encourage services to improve and help people to choose care for themselves and their loved ones.

Source: www.cqc.org.uk
Image: Jessica Mullen, Flickr

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