Culture of Continuous Learning Leads to CQC Outstanding Rating

The Care Quality Commission has found the quality of care provided by Corner House Residential Care Home in Mansfield, Nottinghamshire, to be Outstanding following an inspection in October.

Corner House Residential Care Home provides care for up to 11 people who have a learning disability. When the CQC inspected there were 11 people living at the home.

Key Findings

• People were supported to remain as independent as possible, maintaining their own safety and the safety of others in the home.
• A culture of continuous learning exists with accidents and incidents reviewed and learnt from.
• Staff were well trained and their practice was regularly assessed to aid development and improve the quality of support people received.
• People were encouraged to choose to do their own shopping, make healthy food and drink choices, to lead a healthy lifestyle and they were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible.
• Staff were kind, caring, empathetic and compassionate, and the staff and management team worked together to provide people with excellent support to lead fulfilling lives and to reach their potential. 
• People's support plans were person-centred and focused on providing high-quality outcomes for them, in line with their personal preferences.

Andrea Sutcliffe, Chief Inspector of Adult Social Care, said “The quality of care which our inspectors found here was exceptional and I am very pleased that we can celebrate the service’s achievements.

“An outstanding service is the result of a tremendous amount of hard work and commitment. I would like to thank and congratulate everyone involved.”