The Care Quality Commission (CQC) state on their website that the review they're undertaking that looks at streamlining the CQC registration processes is still ongoing. They report, 'we continue to receive an average of 155 applications per day from adult social care, independent healthcare and NHS providers wishing to vary their registration. These include applications for new registered managers, providers wishing to add or remove locations and providers wishing to vary a condition of their registration.
'A large number of these applications continue to contain common errors which create delays in them being processed. The most common reasons we need to reject applications are:
- Incomplete applications – mainly related to the ‘declaration’ section not being completed with correct ‘regulated activities’.
- Out of date CRB for Registered Managers.
- Missing or incomplete accompanying applications (e.g. registered manager) – mainly related to using the wrong application form.
- Missing references – medical, professional and financial.
'We are planning to roll out a series of improvements to our system from early July which we hope will help providers to avoid these common errors. These improvements will include:
- A review of forms and processes to simplify the applications process.
- A change in our policy relating to the requirement to submit hard copy references.
- Changes to CRB validity requirements.
- An online ‘interactive’ version of our ‘scope’ guidance to help providers understand which regulated activities they are likely to need to be registered for.
- Clarity around our standard timescales to consider and make a decision on applications.
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