The new objectives focus on the CQC’s regulatory role in improving equality.
Through their inspections, they will check that providers make person-centred care work for everyone, from all equality groups – for example for lesbian, gay, bisexual and transgender people using adult social care or mental health inpatient services.
They will be looking at:
- reducing barriers and improving access to primary care for migrants, asylum seekers, Gypsies and Travellers, to help address their poor health outcomes.
- how people in specific equality groups are supported on referral, transfer between services - including adult social care services and health services - on discharge from hospital and in primary care.
- leadership for equality - making sure the leadership that is needed in health and social care services, to ensure equality, is present.
- Person centred care and equality
- Accessible information and communication
- Equality and the well-led provider
- Equal access to pathways of care
- Continue to improve equality of opportunity for our staff and those seeking to join CQC.