Wednesday 12 July 2017

CQC Takes Legal Action Against Cumbrian Care Home

Beacon Edge Care Home, a residential care home in Penrith, Cumbria has been rated as Inadequate by the CQC for the second time as a result of breaches of the Health and Social Care Act (2008).  The CQC has now decided to take legal action against the home.

Beacon Edge Care Home, is run by Bupa Care Homes (CFChomes) Limited and provides personal care for older people, some of who may be living with a dementia. At the time of the inspection 24 people were using this service.

Key Findings:

  • There were too many unexplained falls and injuries for a unit of this type and size.
  • Risk assessments relating to falls were not being reviewed and updated.
  • Medications prescribed by doctors were not always being administered.
  • People were not always supported to have maximum choice and control of their lives but staff did try to support them in the least restrictive ways.
  • Nutritional assessments, monitoring and record keeping were poorly managed.
  • Inspectors observed that people did not always receive dignified care.
  • Where advice had been sought from health care professionals, this had not been followed with any consistency.
  • An action plan had been developed to help bring about improvements, but these had not been implemented with any urgency.
Commenting on the action Debbie Westhead, CQC’s Deputy Chief Inspector for Adult Social Care, said “We found six breaches in regulation at our previous inspection and disappointingly found limited progress has been made in addressing these despite us telling Beacon Edge Care Home where they must improve."

“It was very concerning that risk assessments relating to falls were still not being reviewed and updated consistently. We found that people using the service continued to experience avoidable falls, and unexplained bruising and injuries which is unacceptable."

“People were also not always receiving their medicines as their doctor had prescribed them putting them at risk."

“We are working with local partners including Cumbria County Council to ensure the safety of people using this service.”

The full report from the inspection can be found on the CQC's website.

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