Thursday, 15 November 2018

CQC Launches New Web Based Resources Focusing on Using Technology to Improve Care

A new resource section has been added to the CQC’s website focusing on how technology can be used to improve care.

Pages will be added as new topics are addressed by the CQC and will explore the use of technology in care.  Looking at the benefits of innovation and updating previously published information on surveillance.

Technology can:
  • give people more control over their health, safety and wellbeing
  • support them to be more independent or feel less isolated
  • link them to services which are important for them
  • enhance the care or treatment providers offer
  • help them communicate with families, professionals and staff
  • help staff to prioritise and focus their attention on people who need it most
  • capture and compare data, and share good practice with peers.
To use technology well, the interests of the person using the service must be at its heart.  People's safety, dignity and consent must be at the centre of decisions about their care. This applies to decisions about the use of new technology. Being clear about people's rights, privacy and choice must always come first.
Updates will look at what providers will need to consider as they develop new ways of working with technology.

The 'technology in care' pages already include:
  • Using surveillance in your care service 
  • Appropriately handling personal information 
  • Understanding 'informed consent' 

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