Tuesday, 20 September 2011

CQC warns Stanwell Rest Home about the quality of service delivery


The Care Quality Commission (CQC) has issued a formal warning to Stanwell Rest Home Limited in Southampton, stating that it must make urgent improvements to the standards of care or face further enforcement action.

Stanwell Rest Home provides personal care and accommodation for up to 34 people.

Inspectors found that the provider was failing to ensure that all parts of the premises were kept clean and maintained in good physical repair and condition. The provider also failed to ensure that there were effective arrangements for the appropriate cleaning and decontamination of equipment. People were not protected from acquiring a health care associated infection.

The warning notice issued by CQC requires Stanwell Rest Home to plan and deliver care to meet individual needs by 21 September 2011. A failure to do this may result in further action being taken to secure compliance.

Roxy Boyce, Regional Director of CQC in the South East said: “All services must meet essential standards of care and we will take action where services are failing people. This warning notice sends a clear and public message that Stanwell Rest Home needs to address these issues as a matter of urgency or face serious consequences.

“Our inspectors will return to Stanwell Rest Home shortly and if we find that the provider is not making the required progress we won’t hesitate to use our legal powers on behalf of the people who live there."

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