The Care Quality Commission (CQC) has issued three formal warnings to Mrs Adi Oseni, the registered provider at Hollybush Care Home, that she must make urgent improvements to standards of care or face further action.
The warnings follow an unannounced visit by CQC inspectors to the Hollybush Care Home, Warrington in July. Mrs Adi Oseni is the owner and registered provider of services at the home.
CQC undertook the inspection on 25 July as part of a responsive review of compliance to see if improvements had been made since the last inspection in May when we found concerns about the home.
Inspectors found that Mrs Oseni was failing to meet the essential standards of quality and safety in a number of areas, with the outcome of that failing being unsafe care for the home's service users.
Sue McMillan, Regional Director of CQC in the North West region said:
"The care being provided at this care home is nowhere near good enough and hasn’t been for some considerable time. The law says that these are the standards that everyone should be able to expect. Registered providers have a duty to ensure they are compliant.
“This warning sends a clear and public message that Mrs Oseni needs to address these issues as a matter of urgency or face serious consequences.
“Over the last few months the CQC has been working with Warrington Borough Council’s adult social care team. The CQC and the council have had concerns about the home for several months and have been working in partnership with the home owner and management team to address issues during that time.
“It is the view of the council that insufficient progress has been made in addressing the issues at Hollybush Care Home and consequently the council is identifying suitable new homes for the residents who are living at the home. CQC will continue to monitor the service to ensure that people are safe.
“Clearly there are systemic problems at the home,” continues Sue McMillan. “When CQC inspectors discovered that service users had not been given prescribed medicines for up to a period of five days, one has to question the organisation and quality of care being administered.
“We will continue to monitor the situation and support the council in its efforts to provide better outcomes for residents. I would like to place on the record my thanks to Warrington Borough Council for the support they provided to my inspectors. CQC will continue to share information under our safeguarding arrangements to ensure that any action taken is timely and proportionate.”
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