Based on feedback from members of the public, those who use
services, providers and scrutiny committees the CQC has made some improvements
to how they present their judgements from an inspection in a report. The
design of the inspection report and follow up report are now more in
keeping with the website.
The improvements include:
- - Different report templates for an inspection and the follow up
review.
- The inspection report will be used to publish judgements for all
inspections.
- The follow up report is designed to quickly get information
into the public domain.
-
They have renamed the 'Review of compliance report' to
'Inspection report' to reflect the shift in terminology toward inspections.
The detailed information about the service inspected has
been moved to the second page of the report. While the judgements against each
standard inspected are shown on the front page using ticks and
crosses. This will replace the current statements about overall
compliance.
A new section called 'What people told us and what we found'
replaces the two separate sections currently labeled as 'What people told
us' and the summary of each judgement for each outcome within 'What we found
about the standards we reviewed...' This section will be a summarised
analysis of the CQC’s findings for the inspection as a whole.
A contents page has also been included in the new template to help
readers navigate the report and a glossary of key terms has been added.
The inspection report template is designed to give readers
a more balanced view of evidence. Rather than reporting people’s comments
without context and without linking it to other supporting or conflicting
evidence, analysis of the evidence has been put together. 'Our judgement' and
'Reasons for our judgement' has been renamed 'Our detailed findings'. This
will tell the reader how the CQC have reached their judgement, based on
analysis of the evidence.
If you would like help or advice on any aspect of the CQC registration process, visit our website.
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