Thursday 19 May 2011

Another Care Home slips up against CQC standards of care


Following an inspection of Ballater House Care Home in Coulsdon, The Care Quality Commission (CQC) has reported that the Home is falling short of the essential standards of quality, care and safety that residents should expect and has told the Care Home that if it does not take immediate steps to improve, the regulator will take enforcement action.

The CQC has told Ballater House that it will be monitoring it closely and will hold it to account if improvements are not made swiftly.

CQC Regional Director for the South East, Roxy Boyce, said: “The care at Ballater House has fallen short of the standards people have a right to expect. It is clear standards require improvement, so we will continue to scrutinise this service very closely indeed to ensure these improvements are made and sustained.”

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